Frequently Asked Questions
Everything you need to know about our luxury denim and bespoke tailoring.
How should I care for my Jacob Cohën denim?
To preserve the unique indigo dye and fabric integrity, we recommend washing your jeans inside out at low temperatures and avoiding tumble dryers. Always follow the specific care label found inside each garment.
What makes Jacob Cohën jeans unique?
Our jeans are handcrafted in Italy using premium Japanese Kurabo denim, featuring distinct details like silver-plated buttons, pony skin labels, and our signature fragrance infused into the fabric.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I return an item if it doesn't fit?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and special packaging intact.
Are your products authentic?
Every item sold on our official store is 100% authentic and includes a unique Certilogo code to verify its origin and craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your region.